Information We Collect

We collect various types of information to provide and improve our educational services. Understanding what data we gather helps you make informed decisions about sharing your information with us.

How We Use Your Information

Your information serves several important purposes that directly benefit your educational experience and help us improve our services.

• Deliver personalized server management education and track your learning progress
• Communicate important course updates, schedule changes, and educational opportunities
• Provide technical support and respond to your questions or concerns
• Improve our curriculum based on student performance and feedback patterns
• Send relevant educational content and industry insights that match your interests
• Maintain accurate records for certification and credential verification purposes
• Analyze usage patterns to enhance our online learning platform functionality
• Comply with educational regulations and legal requirements in Turkey

Data Storage and Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include both technical and administrative safeguards.

Your data is stored on secure servers located in Turkey and complies with local data protection regulations. We maintain regular backups and have disaster recovery procedures in place to prevent data loss. Access to your personal information is strictly limited to authorized personnel who need it to provide educational services.

Your Privacy Rights

Under Turkish data protection laws and international privacy standards, you have several important rights regarding your personal information. We respect these rights and provide clear procedures for exercising them.

Data Retention and Deletion

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy and comply with legal requirements. Different types of data have different retention periods based on their purpose and legal obligations.

• Educational records and certifications: Maintained for 10 years for credential verification
• Communication records: Kept for 3 years for support and service improvement purposes
• Technical and usage data: Retained for 2 years for platform optimization and security
• Marketing communications: Deleted immediately upon unsubscribe request
• Billing and payment information: Stored for 7 years to comply with financial regulations

When retention periods expire, we securely delete or anonymize your information. You can request early deletion of non-essential data at any time, though we may need to retain certain educational records for legitimate purposes.

Third-Party Services and Sharing

We work with trusted partners to deliver our educational services effectively. Any third-party access to your data is strictly controlled and limited to what's necessary for educational purposes.

We may share your information with educational technology providers, payment processors, and communication platforms that help us deliver our services. All third parties are bound by strict confidentiality agreements and must comply with our privacy standards. We never sell or rent your personal information to marketers or unrelated third parties.

In certain circumstances, we may disclose information when required by law, to protect our rights, or in connection with business transfers. We will notify you of any significant changes to our data sharing practices.

International Data Transfers

While we primarily store data within Turkey, some of our educational technology partners may process your information in other countries. When international transfers occur, we ensure appropriate safeguards are in place to protect your privacy rights.

We use standard contractual clauses, adequacy decisions, and other legal mechanisms to ensure your data receives equivalent protection regardless of where it's processed. You have the right to request information about any international transfers affecting your data.

Cookies and Tracking Technologies

Our website and learning platform use cookies and similar technologies to enhance your educational experience, remember your preferences, and analyze platform usage. You can control cookie settings through your browser preferences.

• Essential cookies: Required for platform functionality and security
• Performance cookies: Help us understand how you use our educational tools
• Preference cookies: Remember your settings and customization choices
• Marketing cookies: Used only with your consent for relevant educational content

Children's Privacy

Our server management education programs are designed for adults and professionals. We do not knowingly collect personal information from individuals under 16 years of age without parental consent. If we become aware that we have collected information from a minor, we will take steps to delete it promptly.

Parents or guardians who believe their child has provided information to us should contact us immediately so we can address the situation appropriately.

Policy Updates and Changes

We review and update this privacy policy regularly to reflect changes in our practices, technology, and legal requirements. When we make significant changes, we will notify you through email or prominent notices on our website at least 30 days before the changes take effect.

We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of our services after policy changes indicates your acceptance of the updated terms.